Walcon prides itself on its dedicated customer service, including a high quality marine maintenance and professional after sales services.
Our local staff are knowledgeable industry professionals and we can draw on the groups many years of experience worldwide. Walcon’s installation crews have extensive experience in the assembly and installation of harbours and marinas and are equipped with plant, tools, spares and backup to ensure efficient and satisfactory completion of the project wherever it is located.
Walcon Marine Australasia also offers a standard 12 month warranty period on completion of each installed system and regular maintenance checks are carried out during this period. Although maintenance is minimal, Walcon can provide an ongoing maintenance plan to ensure client peace of mind. A Range of comprehensive services are included in Walcon’s range of marina activities. An annual contract is offered to cover regular marine maintenance required on Walcon installed products as well as an emergency call out service where appropriate. Each contract is negotiated to suit the exposure, location and type of system used.
In any event the project team will endeavour to maintain regular contact to ensure complete customer satisfaction. To find out more about our marine maintenance and after sales service programs please visit our Maintenance page.